Academic Unit Presenting the Program | Tourism and Travel Services | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Program Director | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Program Type | Associate Degree Program | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Level of Degree Earned | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Degree Earned | Tour Operator | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Education Type | Tam Zamanlı | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Registration Acceptance Conditions | Those who have successfully completed their secondary education are eligible. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Recognition of Prior Learning | The process of recognition of prior education by Turkish higher education institutions is still in its incipient stage. Likewise, the recognition of prior education has neither been started nor implemented by all departments at Namik Kemal University. However, a proficiency exam is held at the beginning of each academic year regarding the compulsory Foreign Language Course which is to be offered in the curriculum of all departments. The students who have embarked on a self-learning period or acquired necessary skills in the course are eligible to enter this exam. Those who have successfully passed the exam are eligible not to take the course. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Degree Requirements and Rules | The students studying in this undergraduate program are required to have a Cumulative Grade Points Average (Cum.GPA) of not less than 2.00/4.00 and have completed all the courses with at least a letter grade of DD/S in the program in order to graduate. The minimum number of ECTS credits required for graduation is 120. It is also mandatory for the students to complete their compulsory internship in a specified duration and quality. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Program Profile | The aim of the programme is to give the basic knowledge about tourism and travel agencies to the students.Students are taking many other courses which they will require during their professional life (Tour Operators and Travel Agencies, Ticketing, Computerised Ticketing and Reservation, Marketing in Travel Agencies, etc.) from experienced and expert teachers | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Occupational Profiles of Graduates | Students graduated from this program have the employment opportunity at the A, B and C category travel agencies. Our graduates starting from lower levels get higher managerial positions during their professional life. Some of them established their own travel agency. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Access To Upper Degree | according to the result of the DGS exam further study is possible for the graduate students. They are exempted from the courses which are suitable according to the contents and credits. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Exams, Assessment and Grading | Students will take a minimum of one midterm examination. In addition to midterms, they will be assigned projects and homeworks whose deadlines will be specified at the beginning of the semester. At the end of each semester, the students are required to take a final examination. The course content, the requirements (midterm, project, assignment and final examination) and their contribution to the final grade is specified on the website. Student regulations and the final examination dates are determined by the university and final examinations take place as announced. The students are graded according to their midterm, project, assignment and final examination results. The regulations can be found on http://oidb.nku.edu.tr/yonetmenlik/2011eos.pdf. Final and retake grades are submitted to the Student Affairs along with the evaluation criteria. The grades are announced on the student information system.
Grades
Students are required to retake the courses from which they received DD, FD or FF during the first oncoming semester in which these courses are offered. Successful Students Students who complete their associate or undergraduate degree with a grade point average of 3.00 – 3.49 graduate as honor students; 3.50 and above as high honor students. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Graduation Requirements | The students earn their academic degree on condition of successfully completing the required courses and compulsory internship education as contained in the Department curriculum. Following the registration at the University, the students embark on their first year of study. However, the students may also volunteer to enrol in a one-year Foreign Language Preparatory Course preceding their first year of study at the Department. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Teaching Methods | Teaching methods are determined so as to improve skills, such as teaching-learning strategies, self-discipline, life-long learning, observation, sharing knowledge, presentation, critical thinking, teamwork, effective use of informatics. Moreover, the choice of teaching methods pays heed to supporting students with different skills. The teaching methods used in the program are listed below*:
*One or more of the listed methods can be used depending on the specificity of the course. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Program Outcomes1-To have skills in order to provide plans and projects using the vocational means which is related with the field2-To provide solutions for the problems that are not anticipated before in the applications and to have responsibility in team work and individual work 3-To identify and use appropriately modern tecniques, means and technology related to applications of the studied area 4-To be able to use the software and hardware related to his field 5- To have adequate knowledge about Atatürks principles and the History of Revolution. 6- To know a foreign language to communicate effectively and to follow the changes in his field 7- To have adequate background knowladge about law, accounting, basic management, administration. To be able to use the applicable and hypotetical knowladge on the above mentioned areas. 8-To be conscious about labor law and occupational safety, environmental protection and quality. 9-To have skills by analysing the process in the public and private sector 10-To have the knowladge about hotel management design and room design. To have knowladge about hotel rooms department and grasp their management. To know all the operations at the front desk department and apply them with an automation program. To have the necessary skilled information on housekeeping, to have the practical knowladge on hotel and the rooms´ cleanliness and hygiene. To have the knowladge on marketing of the services that result from the above activities. 11- To increase students knowledge and skills about the techniques that they are interested in. To make them comprehend the art as a support for their life.To provide development of individuals in sports.To make them love sports. 12-To be aware of social,scientific and vocational virtues. 13-To have general konwledge about the tourism sector . To have adaquate knowledge accomodation enterprise, food and bevarage enterprises and other tourism enterprises. 14-To have general knowledge about tourism sector and show the recognition of basic terms about sector.To have knowledge about the accommodation management,food and beverage management and other tourism managements 15-To have skills on analysing, describing the problems,commenting on the data by using the basic knowledge and skills about tour operating and travel agency 16-To be competent in Turkish writing and speaking communication and conveying his/her ideas and knowledge to the others.To have critical thinking, creating alternative solutions and being able to analyse the information 17-Awareness of the need for lifelong learning, and to gain continuous self-renewal ability to follow developments in science and technology. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Curriculum | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Matrix of Course - Program Outcomes |
YDİ103 Foreign Language I(English) | |||||||||||||||||
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1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 |
TRP103 General Tourism | |||||||||||||||||
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# | |||||||||||||||||
2 | 1 | 2 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 5 | 4 | 2 | 2 | |
2 | 1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 4 | 4 | 5 | 5 | 5 | 4 | 3 | 2 | |
2 | 1 | 2 | 1 | 1 | 1 | 1 | 1 | 1 | 4 | 4 | 5 | 5 | 5 | 4 | 3 | 2 | |
2 | 1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 5 | 4 | 2 | 2 | |
2 | 1 | 2 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 5 | 4 | 3 | 2 |
ATİ101 Principles of Atatürk and History of Turkish Revolution I | |||||||||||||||||
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# | |||||||||||||||||
2 | 3 | 2 | 1 | 5 | 1 | 2 | 2 | 3 | 1 | 1 | 5 | 1 | 1 | 2 | 3 | 4 | |
2 | 3 | 2 | 1 | 5 | 1 | 2 | 2 | 3 | 1 | 1 | 5 | 1 | 1 | 2 | 3 | 4 | |
2 | 3 | 2 | 1 | 5 | 1 | 2 | 2 | 3 | 1 | 1 | 5 | 1 | 1 | 2 | 3 | 4 | |
2 | 3 | 2 | 1 | 5 | 1 | 2 | 2 | 3 | 1 | 1 | 5 | 1 | 1 | 2 | 3 | 4 |
TRP106 Reservation | |||||||||||||||||
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# | |||||||||||||||||
4 | 5 | 4 | 2 | 1 | 1 | 1 | 1 | 4 | 1 | 1 | 1 | 2 | 1 | 3 | 1 | 2 | |
4 | 5 | 4 | 2 | 1 | 1 | 1 | 1 | 4 | 1 | 1 | 1 | 2 | 1 | 3 | 1 | 2 |
TRP205 Tour Operators and Travel Agencies | |||||||||||||||||
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# | |||||||||||||||||
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 |
TRP105 Turkey´s Physical Georapy | |||||||||||||||||
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# | |||||||||||||||||
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 3 | 3 | 4 | 2 | 3 | 4 | 2 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 4 | 3 | 2 | 3 | 4 | 3 | 2 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 2 | 5 | 4 | 2 | 2 | 3 | 2 |
TDİ101 Turkish Language I | |||||||||||||||||
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1 | 1 | 1 | 2 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | |
5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 4 | 2 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 4 |
İLŞ001 Communication | |||||||||||||||||
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# | |||||||||||||||||
1 | 5 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 5 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 5 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 5 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 5 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 5 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 5 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 5 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 5 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 5 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 5 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
GNE002 General Economics | |||||||||||||||||
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1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | |
1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | |
1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | |
1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | |
1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | |
1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | |
1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | |
1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | |
1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 3 | 1 | 1 | 1 | 1 | |
1 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 3 | 1 | 1 | 1 | 1 |
BİT008 Information and Communication Technologies | |||||||||||||||||
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# | |||||||||||||||||
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 |
BES101 Physical Education I | |||||||||||||||||
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1 | 1 | 1 | 1 | 1 | 1 | 2 | 2 | 2 | 2 | 2 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 2 | 2 | 2 | 2 | 2 | 1 | 1 | 1 | 1 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 2 | 2 | 2 | 2 | 2 | 1 | 1 | 1 | 1 | 1 | 1 |
TRP313 Anatolian Civilizations | |||||||||||||||||
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# | |||||||||||||||||
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 4 | 1 | 1 | 1 | 1 | 1 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 4 | 1 | 1 | 1 | 1 | 1 |
TRP312 İncoming Agency | |||||||||||||||||
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# | |||||||||||||||||
3 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 1 | 2 | 4 | 2 | 5 | 1 | 1 | |
3 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 1 | 2 | 4 | 2 | 5 | 1 | 1 | |
3 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 1 | 2 | 4 | 2 | 5 | 1 | 1 | |
3 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 1 | 2 | 4 | 2 | 5 | 1 | 1 | |
3 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 1 | 2 | 4 | 2 | 5 | 1 | 1 | |
3 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 1 | 2 | 4 | 2 | 5 | 1 | 1 | |
3 | 3 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 1 | 2 | 4 | 2 | 5 | 1 | 1 |
ÖMİ119 Professional English I | |||||||||||||||||
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# | |||||||||||||||||
1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 2 | 1 | 1 | 2 | 1 | 1 | 1 | 3 | 3 | |
1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 2 | 1 | 1 | 2 | 1 | 1 | 1 | 3 | 3 | |
1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 2 | 1 | 1 | 2 | 1 | 1 | 1 | 3 | 3 | |
1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 2 | 1 | 1 | 2 | 1 | 1 | 1 | 3 | 3 | |
1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 2 | 1 | 1 | 2 | 1 | 1 | 1 | 3 | 3 | |
1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 2 | 1 | 1 | 2 | 1 | 1 | 1 | 3 | 3 | |
1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 2 | 1 | 1 | 2 | 1 | 1 | 1 | 3 | 3 | |
1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 2 | 1 | 1 | 2 | 1 | 1 | 1 | 3 | 3 | |
1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 2 | 1 | 1 | 2 | 1 | 1 | 1 | 3 | 3 |
TRP311 Ticketinng Automation | |||||||||||||||||
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# | |||||||||||||||||
4 | 4 | 3 | 4 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 3 | 3 | 4 | 3 | 4 | |
4 | 4 | 3 | 4 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 3 | 3 | 4 | 3 | 4 | |
4 | 4 | 3 | 4 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 3 | 3 | 4 | 3 | 4 |
TRP305 Tourism Marketing | |||||||||||||||||
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# | |||||||||||||||||
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 4 | 1 | 3 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 4 | 1 | 3 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 4 | 1 | 3 | |
1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 5 | 1 | 1 | 1 | 1 | 4 | 1 | 3 |
AYT006 Research Methods and Technics | |||||||||||||||||
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5 | 2 | 4 | 2 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 2 | 2 | 1 | 1 | 1 | 2 | |
5 | 2 | 4 | 2 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 2 | 3 | 1 | 1 | 1 | 3 | |
5 | 2 | 4 | 2 | 1 | 1 | 1 | 1 | 1 | 1 | 2 | 2 | 2 | 1 | 1 | 1 | 3 |
İGS002 Work Safety and First Aid | |||||||||||||||||
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# | |||||||||||||||||
1 | 1 | 1 | 1 | 1 | 1 | 3 | 5 | 1 | 1 | 1 | 1 | 3 | 1 | 1 | 1 | 1 |